Online Store
- Currency
All amounts are in United States Dollars (USD). - Shipping Policy
- Estimated shipping delivery times:
- USA: 3-5 business days
- Canada: 5-10 business days
- World: 10-20 business days
- Your order will be sent out on average within 3 days of ordering.
- Estimated shipping delivery times:
- International shipping:
- International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
- We do not take responsibility for customs fees.
- Order never arrived:
If your order didn’t end up arriving, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at [insert support email here] noting your order number. We’ll see what can be done. - Returns policy
- Damaged items: The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
- Wrong size: If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with Us and we’ll let you know what your next steps are.
- Privacy policy
These Terms supplement the Website Privacy Policy available on our Site. Our Privacy Policy sets out what information We collect from our Users; how We collect, use and protect User information (including actions in the event of a breach); who can access User information and for how long; and how Users can access, download and delete their data.
For questions and notices, please contact:
Emotiquo
13/9 Dix Avenue, Marden SA 5070 Australia
Email: info(at)emotiquo(dot)com
Last update: October 2017